Vendor Corner

Items should arrive at least 24 hours before the event/usage date. Pickup occurs immediately
after event/usage unless otherwise agreed.

Submit delivery evidence (photos and signed note) to your assigned Rynts agent via the vendor
portal.

Yes. Vendors and delivery agents must wear the official Rynts uniform during delivery and
retrieval.

Define your delivery rates clearly in your listing. Hidden or abrupt fees post-booking may

penalize performance. Items over certain dimensions or requiring special handling may incur
extra shipping costs.

Depending on your fulfillment model (vendor-managed or Rynts fulfillment), you’re responsible
for arranging delivery or Rynts can handle logistics if contracted.

Report issues via the Rynts Claims Form within 24 hours of return. Claims with valid evidence
will be assessed for refund or repair compensation.

Failure to meet agreed timelines may result in penalties or pay deductions. Repeated violations
affect your vendor ranking and visibility.

Criteria include on-time delivery rate, customer feedback, and dispute frequency. Poor
performance may lead to suspension or reduced exposure on the platform.